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InedoBlog / Customer Service

by The Inedo Team, on Oct 13, 2020 8:28:17 PM

ProGet problems? BuildMaster bugs? If you’ve spotted a problem, we’re are always standing by to answer support tickets and to contribute to Inedo Forums, usually within just a few hours …

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Topics:ProGetNuGetCustomer ServiceSupport

by Lauren Camacci, on May 22, 2020 8:45:00 AM

Having to seek help from an organization's "support" can feel like a trip to "Helpdesk Hell." These interactions too often end in frustration and wasted time. (And even those staffing the helpdesk …

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Topics:Best PracticesCustomer Service

by Lauren Camacci, on Jan 2, 2020 1:00:00 PM

Traditional, manual software development and release processes have long lead-times and often produce buggy results. Given the long lead-times, response times to breaks and customer concerns are often slow. This …

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Topics:DevOpsCustomer Service

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