Global risk management and insurance firm, Swiss Re, relies on its Infrastructure as a Service (IaaS) team to maintain 4,500+ Windows servers across its widely distributed IT teams. 

The IaaS team needed a solution that would: 

• integrate with the tools they already use, like Chocolatey and Puppet; 
• avoid the sporadic development and lack of focus of some free solutions; 
• deliver packages to their internal teams quickly, reliably, and consistently. 

Additionally, the IaaS team hoped to work with a company small enough to care about their specific needs and offer fast, comprehensive customer service.