Dice Breakers: Using DevOps Principles and Nerdery to Re-imagine Team Building
by Patrick Roach, on Mar 4, 2016 8:00:00 AM
It can be hurdle to get a team of developers to actually commit to traditional team building exercises, so you might want to try a different approach. Our thoughts? Game Night!
Software is a young industry and not a very traditional one. Your team can’t always be expected to behave like teams in other fields.
But given the resonance of ideas like DevOps, it is apparent that the benefits of team building are still sorely needed. Software companies can fall into a very isolated, or "siloed," mentality. This is often to our detriment, and tearing down those barriers is a big part of a DevOps philosophy.
So there is an impasse: prepackaged, standardized team building exercises fall short of a development team’s needs, and the need for the lessons those exercises try to get across is unmet.
Last year, when I was working on Release! the Game, I realized something: the things we do outside of work still resonate inside of work. That led me to think that "Office Game Nights" might be an interesting, albeit nerdy, solution to this issue. But before I explain my dice driven solution, let’s talk a little about traditional team building.
Classic Team Building
For the sake of discussion let’s say that, by and large, team building activities all have a similar set of goals:
- Encourage communication
- Create easy references for actual on the job problem solving
- Relieve stress
- Provides a structure for complaints and socializing
How they try to accomplish this varies, but as a general rule they set forward an infrastructure for interaction that is easily explained and with a mechanic for comparison to the real work day.
For example, in the classic Trust Fall exercise, one person is called on to fall backwards while their team is called on to catch them. It takes only a minute to explain, and the concept that we have to rely on and trust our coworkers is applicable almost everywhere.
It’s a fairly simple formula: get the whole office together, present a challenge, collaborate to meet it, and then discuss the vagaries of how you worked together. Your team bonds a bit and gets some reinforcement on general work principles.
Why This Doesn't Work in Software
In the case of software development teams we actually wind up seeing these results:
- Sighs, scoffing, and somewhere in the dozens of eye rolls, depending on team size
- Some variation on the phrase, “I could be getting real work done now”
- Some variation on the phrase, “At least I’m not doing real work right now”
- One or two sincerely interested participants
Whatever your place on a development team, your job will revolve around creating or manipulating complex logic chains to overcome some hurdle. This, in and of itself, is not that much different from any other job. The difference is code.
Code is abstracted; it is just the logic. Code doesn’t need a team building exercise; it just needs to be formed correctly, tested reliably, and it just works. If it has a problem, communication or otherwise, there is a distinct and detectable source of that issue and one that, most of the time, has a methodical solution.
That’s a simplified explanation, but the key here is that there is an identifiable problem and an identifiable solution. That just isn’t the case for the social systems that operate outside of the code. Navigating the personalities and relationships that form in a workplace simply doesn’t have the same amount of landmarks that navigating code does.
The pitfall is in thinking that the software you produce and your company are the same creature or have the same needs.
Team building isn’t about the product. It’s about establishing a better system for the people who work on that software and helping them make the connections that will make production run smoother.
Team Building and DevOps
DevOps principles demand strong communication between the members of your team. The tools and methodologies all need the right environment to be applied in.
If you want to build a team that can really talk to each other, you need to step away from the standardized techniques and pick up some new tools.
For team building ideologies to function they require a sincere investment on the part of the participants, but, in most cases, they are so pre-packaged that the exercises lack sincerity.
Openly acknowledge the goals that your team building program is trying to achieve and don’t couch it in the window dressing of corporate training. There are plenty of structured activities that get folks talking, let them blow off some steam, and foster a sense of teamwork that can be easily reflected during your regularly scheduled workday.
Our answer? (Spoiler alert: this is where it gets nerdier.)
Board games: sweet, dice-rolling, card-shuffling goodness.
Game nights (or days) are a great place to do some socializing, have a necessary structure around that socializing, and encourage creative problem-solving either through cooperation, or competition. There are also a lot of them. The landscape of modern tabletop nerdery isn’t just defined by Napoleonic conflict or real estate monopolies; there really is something for everyone.
Setting up some gaming is pretty simple. Set aside a few hours, pick out a game or two, pick up a pizza or two, and get a few coworkers on board. Don’t worry if everyone doesn’t jump on-board; give it a few iterations to build steam.
Here, you can take a lesson from a DevOps release strategy: if your first night didn’t achieve your results, try again with some small updates, a new game, different pizza toppings, etc…
Chances are someone in your office already is into games, especially in the software fields. But, if not, don’t worry: it’s pretty easy to get nerds on the hook.